8v88 Privacy Policy — How We Handle Your Data

Introduction

8v88 ("we", "us", "our", "Platform") is committed to protecting the privacy and personal data of all registered players and visitors to the 8v88 platform at https://8v88.ws. This Privacy Policy describes in detail how we collect, store, use, disclose, and safeguard the personal information you provide to us when you create an account, make a deposit, place bets, or otherwise interact with our platform.

This Privacy Policy applies to all users of the 8v88 platform, including players accessing the site from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh. By creating an account or using the platform, you confirm that you have read and accepted this Privacy Policy in full. If you do not agree, you should not use the platform.

1. Information We Collect

We collect several categories of personal information from players. The information collected depends on how you interact with the 8v88 platform and which services you use.

• 1.1Registration information: When you open an 8v88 account, we collect your full name, date of birth, email address, mobile phone number, and chosen username. This information is required to verify your identity and to fulfil our age verification obligations (21+ minimum).
• 1.2Identity verification documents: To comply with anti-money-laundering (AML) requirements and to process withdrawals, we may collect copies of government-issued photo identification (such as your National ID card or passport) and proof of address. We may also request proof of ownership of the payment method you use (e.g., a screenshot of your bKash or Nagad account showing your registered name).
• 1.3Financial transaction data: We record details of all deposits and withdrawals made through your account, including the payment method used (bKash, Nagad, Rocket, Upay, bank transfer), transaction reference numbers, amounts in BDT, and transaction timestamps.
• 1.4Gaming activity data: We collect records of your betting activity, including games played, bet amounts, win and loss history, session duration, and wagering patterns. This data is used for responsible gaming monitoring, fraud detection, and personalisation of your platform experience.
• 1.5Technical and device data: We automatically collect certain technical information when you access the platform, including your IP address, browser type and version, operating system, device type, referring URLs, and session activity logs. This information is used for security, fraud prevention, and platform performance monitoring.

2. How We Use Your Information

The personal data we collect is used only for the purposes set out below. We do not sell your personal information to third parties and we do not use it for purposes incompatible with those described in this policy.

3. Legal Basis for Processing Your Data

We process your personal data under one or more of the following legal bases, depending on the specific purpose of processing.

• 2.1Contractual necessity: Processing your registration data, managing your account, and handling your deposits and withdrawals are necessary for us to fulfil our contractual obligations to you as an 8v88 player.
• 2.2Legal obligation: Retaining transaction records for AML compliance, processing age verification checks, and responding to lawful authority requests are required by law and cannot be refused on the basis of personal preference.
• 2.3Legitimate interests: Using technical and device data for fraud prevention, platform security monitoring, and performance optimisation falls within our legitimate interests as an online gaming platform operator.
• 2.4Consent: Where we send you promotional communications or use non-essential cookies, we do so only where you have given explicit, freely-given consent. You may withdraw your consent at any time by contacting [email protected].

4. Sharing Your Information

8v88 does not sell, rent, or trade your personal information. We share data with third parties only in the limited circumstances described below.

5. Data Retention

8v88 retains your personal data for as long as your account remains active and for a defined period after account closure. Active account data is retained throughout the duration of your relationship with 8v88. After account closure, we retain personal data for a minimum of five years to fulfil our AML compliance obligations and to handle any post-closure disputes or regulatory enquiries.

Technical and device log data is retained for a shorter period and is typically anonymised or deleted within 12 months of collection. Promotional consent records are retained for as long as the consent remains active and for three years after it is withdrawn, to demonstrate compliance with applicable marketing regulations.

6. Cookies and Tracking Technologies

The 8v88 platform uses cookies and similar browser-based tracking technologies to deliver a functional and personalised experience. The following categories of cookies are used.

• 3.1Essential cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in during a betting session, and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• 3.2Performance cookies: Used to collect anonymised data about how players use the platform, such as which pages are visited most frequently, how long sessions last, and which features generate the most engagement. This data is used solely to improve platform performance for Bangladesh mobile users.
• 3.3Preference cookies: Used to remember your platform preferences, such as your language setting and display options, so that you do not need to reconfigure them on each visit. You may decline preference cookies without affecting core platform functionality.

7. Your Privacy Rights

As a registered player on the 8v88 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected].

• 4.1Right of access: You may request a copy of all personal data we hold about you at any time. We will provide this within a reasonable timeframe, subject to identity verification.
• 4.2Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. Please contact support with your account details and the specific information to be corrected.
• 4.3Right to erasure: Subject to our legal retention obligations (including AML requirements), you may request that we delete your personal data. Note that we may be unable to erase data we are legally required to retain.
• 4.4Right to restrict processing: You may request that we restrict the processing of your personal data in certain circumstances, for example while a rectification request is being reviewed or where you contest the accuracy of data we hold.
• 4.5Right to withdraw consent: Where we process your data on the basis of your consent (for example, for promotional communications), you may withdraw that consent at any time by emailing [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

8. Data Security

8v88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes SSL/TLS encryption for all data transmitted between your browser and the 8v88 platform, secure encrypted storage of sensitive account data, access controls limiting internal data access to authorised personnel only, and regular security reviews of our systems and processes.

While 8v88 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights or freedoms, 8v88 will notify affected users promptly and take all necessary remedial steps. If you suspect that your account has been compromised, contact [email protected] immediately.

9. Children's Privacy

The 8v88 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately delete that data and close the associated account. If you believe a person under 21 has registered on 8v88, please notify us immediately at [email protected].

10. Third-Party Links

The 8v88 platform does not contain links to external third-party websites for general browsing. Where references to payment providers (bKash, Nagad, Rocket) or game providers (Pragmatic Play, Evolution Gaming, etc.) are made, these are informational references only. 8v88 is not responsible for the privacy practices or content of any third-party service. If you visit any external website in connection with your use of our payment providers, we encourage you to review their respective privacy policies.

11. Changes to This Privacy Policy

8v88 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players by email. Your continued use of the 8v88 platform after any amendment constitutes your acceptance of the updated Privacy Policy.

We recommend that you review this Privacy Policy periodically to stay informed about how 8v88 collects, uses, and protects your personal information. If you have any questions about a change to this policy, contact us at [email protected] before continuing to use the platform.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 8v88 handles your personal data, please contact our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

Support email: [email protected]